Premises Management

Maintaining the structure and fabric of the School is essential and forms part of the complete teaching and learning environment. HTG provides a simple to use process by which all issues, faults and concerns can be registered, escalated and attended to. A detailed audit trail of all actions is maintained to enable quality control; automatic alarms are raised if performance thresholds are threatened or broken.

HTG PREMISESmanager provides a ful

 

Premises Management

Support calls are handled on a first-come-first-served basis unless they are escalated by an authorised user; priorities can be changed in real time according to the changing needs of the organisation.

Unlike most premises management systems HTG provides ALL users at EVERY level with a clear picture of the status of ALL support calls; each user can see, at-a-glance, the current status of all th

Premises Management

Task & Call Requests ICF::Effective communications is a key element of a successful support team and HTG facilitates a clarity of communication unparalleled in systems of this nature; simple to use, intuitive and efficient the HTG call-logging mechanism is slick and quick taking seconds to record any incident.